Refund policy
All Sales are Final. Items can only be returned for store credit.
We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at thecubanlinkking@gmail.com. Please note that returns will need to be sent to the following address: CLK RMA Dept, 16400 Southwest 91 Avenue, Palmetto Bay FL 33157, United States
If your exchange is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any exchange question at thecubanlinkking@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the exchange is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Store Credit
We will notify you once we’ve received and inspected your exchange, and let you know if the exchange was approved or not. If approved, you’ll be automatically be issued a store credit within 5 business days. If more than 10 business days have passed since we’ve approved your return, please contact us at thecubanlinkking@gmail.com.